









Canon EOS 5D Mark IV SLR-Digitalkamera (24-105mm F/4L IS II USM Objektiv, 30,4MP) - Schwarz
inkl. MwSt. versandkostenfrei
- Stock: Auf Lager
- Gewicht: 3.06kg
- Abmessungen: 28.40cm x 23.00cm x 19.20cm
- SKU: DMDE0946HKJL
2.899,00 €
Schnellsuche
Canon EOS 5D Mark IV 24-105mm F/4L IS II USM Lens - 30.4MP
, DSLR Camera
, Black
, 5DMARKIV24105
, Camera
Kostenlose DE-Lieferung
Kostenlose Rücksendungen
100% Sicherer Checkout
Alle Preise inkl. MwSt.
Sie können bezahlen mit:
Whatsapp
+44 7395 855 020
Email
Support@dealmonday.de
Technische Daten
Key Features | |
Batteries | Rechargeable Li-ion Battery LP-E6N (supplied) / LP-E6 |
Dimensions | 150.7 x 116.4 x 75.9 mm |
Effective Still Resolution | 30.4 MP |
Included Components | Camera Body & Lens |
Model Year | 2016 |
Operating Environment | 0 ??40 簞C, 85% or less humidity |
Weight | Approx. 800 g |
Battery Life | Approx. 900 shots (at 23簞C)12 | Approx. 850 (at 0簞C) |
Image Sensor | |
Type | Approx. 36.0 x 24.0 mm CMOS |
Effective Pixels | Approx. 30.4 megapixels |
Total Pixels | Approx. 31.7 megapixels |
Aspect Ratio | 3:2 |
Low-Pass Filter | Built-in/Fixed |
Colour Filter Type | Primary Colour |
Image | |
Type | DIGIC 6+ |
Lens | |
Lens Mount | EF (excludes EF-S / EF-M lenses) |
Focal Length | Equivalent to 1.0x the focal length of the lens |
Focusing | |
Type | TTL-secondary image-forming phase-difference detection system with dedicated AF sensor |
AF System/ Points | 61 Point / max of 41 cross-type AF points inc 5 dual cross type at f/2.8 and 61 points / 21 cross-type AF points at f/8
The number of cross-type AF points will differ depending on the lens. |
AF working range | EV -3 - 18 (at 23簞C & ISO100) |
AF Point Selection | Automatic selection: All 61 point AF (based on EOS iTR AF setting)
Manual selection: Single point AF (selectable points 61, 15, 9 or cross type only points selectable) Manual selection: Single point Spot AF Manual selection: AF point Expansion 4 points (up, down, left, right) Manual selection: AF point Expansion surrounding 8 points Manual selection: Zone AF (all AF points divided into 9 focusing zones) Manual selection: Large Zone AF (all AF points divided into 3 focusing zones) AF points can be selected separately for vertical and horizontal shooting |
Selected AF point display | Transparent LCD in viewfinder and shown on Quick Control screen |
AF Lock | Locked when shutter button is pressed half way or AF ON is pressed in One Shot AF mode. Using customised button set to AF stop in AI servo |
AF Assist Beam | Emitted by an optional dedicated Speedlite |
Manual Focus | Selected on lens |
AF Microadjustment | Manual: Enter adjustment +/- 20 steps (wide and tele setting for zoom lenses)
Adjust all lenses by same amount Adjust up to 40 lenses individually )Adjustments remembered for lens by serial number |
Exposure Control | |
Metering Modes | Approx. 150,000-pixel RGB+IR metering sensor, 252-zone metering. EOS Intelligent Subject Analysis system
(1) Evaluative metering (linked to All AF point) (2) Partial metering (approx. 6.1% of viewfinder at centre) (3) Spot metering: Center spot metering (approx. 1.3% viewfinder at centre) AF point-linked spot metering not provided (4) Centre weighted average metering |
Metering Brightness Range | EV 0 - 20 (at 23簞C, ISO100, with evaluative metering) |
AE Lock | Auto: In the One-Shot AF mode with evaluative metering, AE lock takes effect when focus is achieved | Manual: By AE lock button in P, Av, Tv and M modes |
Exposure Compensation | +/-5 EV in 1/3 or 1/2 stop increments (can be combined with AEB). |
AEB | +/-3 EV in 1/3 or 1/2 stop increments |
Anti-flicker Shooting | Yes. Flicker detected at a frequency of 100 Hz or 120 Hz. Maximum continuous shooting speed may decrease |
ISO Sensitivity | Auto 100-32000 (in 1/3-stop or whole stop increments)
ISO can be expanded to L:50, H1: 51200, H2: 102400. |
Shutter | |
Type-v | Electronically-controlled focal-plane shutter |
Speed | 30-1/8000 sec (1/2 or 1/3 stop increments), Bulb (Total shutter speed range. Available range varies by shooting mode) |
Shutter Release | Soft touch electromagnetic release |
White Balance | |
Type-w | Auto white balance with the imaging sensor |
Settings | AWB (Ambience priority/White priority), Daylight, Shade, Cloudy, Tungsten light, White Fluorescent light, Flash, Custom, Colour Temperature Setting.
White balance compensation: 1. Blue/Amber +/-9 2. Magenta/ Green +/-9 |
White Balance Bracketing | '+/-3 levels in single level increments
3, 2, 5 or 7 bracketed images per shutter release Selectable Blue/Amber bias or Magenta/ Green bias |
Viewfinder | |
Type-f | Pentaprism |
Coverage (Vertical/Horizontal) | Approx. 100% |
Magnification | Approx. 0.71x |
Eyepoint | Approx. 21mm (from eyepiece lens centre) |
Dioptre Correction | -3 to +1 m-1 (dioptre) |
Focusing Screen | Fixed, with information Transparent LCD overlay |
Mirror | Quick-return half mirror |
Viewfinder Information | AF information: Single/Spot AF points, AF Frame, AF status, Focus indicator, AF mode, AF point selection, AF point registration
Exposure information: Shutter speed, aperture value, ISO speed (always displayed), AE lock, exposure level/compensation, flash metering, spot metering circle, exposure warning, AEB, metering mode, shooting mode Flash information: Flash ready, high-speed sync, FE lock, flash exposure compensation, red-eye reduction light Image information: Card information, maximum burst (2 digit display), Highlight tone priority (D+), JPEG/RAW indicator, Dual Pixel RAW, Digital Lens Optimizer. Composition information: Grid, Electronic level Other information: Battery check, Warning symbol, Flicker Detection, drive mode, white balance |
Depth of Field Preview | Yes, with Depth of Field preview button |
Eyepiece Shutter | On strap |
LCD Monitor | |
Type | 8.10cm (3.2") Clear View LCD II, approx. 1620K dots |
Coverage | Approx. 100% |
Viewing Angle (Horizontally/Vertically) | Approx 170簞 vertically and horizontally |
Coating | Anti-reflection and Anti-smudge. Reinforced glass incorporated |
Brightness Adjustment | Manual: Adjustable to one of seven levels
Color Tone Adjument: 4 settings |
Flash Exposure Lock | Yes |
Touch-screen Operations | Capacitive method with menu functions, Quick Control settings, playback operations, and magnified display. AF point selection in Live View and Movies, touch shutter is possible in Live View still photo shooting. |
Display Options | Quick Control Screen
Camera settings Dual Axis Electronic Level Custom Quick Control Screen |
HotShoe/ PC Terminal | Yes / Yes |
External Flash Compatibility | E-TTL II with EX series Speedlites, wireless multi-flash support |
External Flash Control | Via Camera Menu screen |
Flash | |
Modes | E-TTL II Auto Flash, Metered Manual |
X-sync | 1/200sec |
Flash Exposure Compensation | +/- 3EV in 1/3 increments with EX series Speedlites |
Flash Exposure Bracketing | Yes, with compatible External Flash |
Shooting | |
Modes | Scene Intelligent Auto, Program AE , Shutter priority AE, Aperture priority AE, Manual (Stills and Movie), Bulb and Custom (x3) |
Picture Style | Auto, Standard, Portrait, Landscape, Fine Detail, Neutral, Faithful, Monochrome, User Defined (x3) |
Colour Space | sRGB and Adobe RGB |
Image Processing | Highlight Tone Priority
Auto Lighting Optimizer (4 settings) Long exposure noise reduction High ISO speed noise reduction (4 settings) Lens optical correction4: -Peripheral illumination correction, Chromatic aberration correction (during/after still photo shooting, during Video only) -Distortion correction, Diffraction correction, Digital Lens Optimizer (during/after still photo shooting) -Resize to M, S1, S2 or S35 -Cropping: JPEG images can be cropped (Aspect ratios 3:2, 4:3, 16:9, 1:1) - 45 cropping sizes selectable, from 11% to 95% (diagonal) - Switch between vertical and horizontal cropping orientation - Cropping frame can be moved using touch screen operation RAW image processing6 Multiple exposure |
Drive Modes | Single, Continuous High, Continuous Low, Silent Single, Silent Continuous, Self timer (2s+remote, 10s+remote) |
Continuous Shooting | Max. Approx. 7fps. with full AF / AE tracking, speed maintained for up to unlimited number of JPEGs or 21 RAW images. Max. 4.3fps in Live View mode with AF Tracking |
Interval Timer | Built-in, number of shots selectable from 1-99 or unlimited (Selectable interval time - 1sec to 99hr 59mins 59sec). Bulb timer possible (Selectable time - 1sec to 99hr 59mins 59sec) |
Live View Mode | |
Type | Electronic viewfinder with image sensor |
Coverage | Approx. 100% (horizontally and vertically) |
Frame Rate | 29.97 fps (may increase when AF is performed) |
Focusing | Manual Focus (Magnify the image 5x or 10x at any point on screen) | Autofocus: Dual Pixel CMOS AF (Face Detection and Tracking AF, FlexiZone - Single, FlexiZone - Multi), available with all EF lenses and Touch shutter |
Metering | Real-time evaluative metering with image sensor (315-zone)
Partial metering (approx. 6.3% of Live View screen) Spot metering (approx. 2.7% of Live View screen) Center-weighted average metering Active metering timer can be changed |
Display Options | 4 levels available through INFO. button: No information, Basic shooting information, Advanced shooting information and Advanced shooting information with Histogram. Multiple Exposure status also available in Multiple Exposure mode |
File Type - Stills | |
Still Image Type | JPEG: 3 compression options
RAW: RAW, M-RAW, S-RAW and Dual Pixel RAW (14bit, Canon original RAW 2nd edition) Complies with Exif 2.30 and Design rule for Camera File system 2.0 Complies with Digital Print Order Format [DPOF] Version 1.1 |
RAW+JPEG Simultaneous Recording | Yes, any combination of RAW + JPEG possible, separate formats to separate cards possible including Dual Pixel RAW +JPEG |
Image Size | JPEG:
3:2 ratio (L) 6720x4480, (M1) 4464x2976, (S1) 3360x2240 , (S2) 1696x1280 , (S3) 640x480 4:3 ratio (L) 5952x4480, (M1) 3968x2976, (S1) 2976x2240 , (S2) 1920x1280 , (S3) 720x480 16:9 ratio (L) 6720x3776, (M1) 4464x2512, (S1) 3360x1888 , (S2) 1920x1080 , (S3) 720x408 1:1 ratio (L) 4480x4480, (M1) 2976x2976, (S1) 2240x2240 , (S2) 1280x1280 , (S3) 480x480 RAW: (RAW) 6720x4480, (M-RAW) 5040x3360, (S-RAW) 3360x2240 |
Folders | New folders can be manually created and selected |
File Numbering | Consecutive numbering
Auto reset Manual reset |
EOS Movie | |
Movie Type | MOV Video: 4K (17:9) 4096 x 2160 - Motion JPEG (internal recording only)10, Full HD, HD - MPEG4 AVC / H.264 variable (average) bit rate, Audio: Linear PCM
MP4 Video: Full HD (16:9) 1920 x 1080 - MPEG4 AVC/H.264, Audio: AAC |
Movie Size | (1)4K (17:9) 4096 x 2160 (29.97, 25, 24, 23.98 fps) Motion JPEG (2)Full HD (16:9) 1920 x 1080 (59.94, 50, 29.97, 25, 23.98 fps) intra or inter frame (3)Full HD (16:9) 1920 x 1080 HDR ( 29.97, 25 fps) inter frame (4)Full HD (16:9) 1920 x 1080 (29.97, 25) lite inter frame (5)HD (16:9) 1280 x 720 (119.9, 100 fps) intra frame |
Colour Sampling (Internal Recording) | 4K - YCbCr4:2:2 (8 bit)
Full HD/ HD - YCbCr4:2:0 (8 bit) |
Movie Length | 4K and Full HD - Max duration 29min 59sec. (excluding High Frame Rate movies). No 4GB file limit with exFAT CF card |
4K Frame Grab | 8.8 megapixel JPEG still image frame grab from 4K movie possible |
Bitrate / Mbps | MOV:
4K (29.97p/25.00p/24.00p/23.98p): Approx. 500 Mbps Full HD (59.94p/50.00p)/ALL-I: Approx. 180 Mbps Full HD (59.94p/50.00p)/IPB Approx. 60 Mbps Full HD (29.97p/25.00p/24.00p/23.98p)/ALL-I: Approx. 90 Mbps Full HD (29.97p/25.00p/24.00p/23.98p)/IPB (Standard): Approx. 30 Mbps HD (119.9p/100.0p)/ALL-I: Approx. 160 Mbps MP4: Full HD (59.94p/50.00p)/IPB (Standard): Approx. 60 Mbps Full HD (29.97p/25.00p/24.00p/23.98p)/IPB (Standard): Approx. 30 Mbps Full HD (29.97p/25.00p)/IPB (Light): Approx. 12 Mbps |
Microphone | Built-in monaural microphone (48Khz, 16 bit x 2 ch) |
HDMI Display | External monitor only, External Monitor only without information display or Simultaneous on camera and external monitor |
HDMI Output | Full HD recording only, uncompressed YCbCr 4:2:2, 8-bit, sound output via HDMI is also possible |
Focusing | Dual Pixel CMOS AF with Face Detection and Tracking AF, Movie Servo AF
Manual Focus |
ISO | 4K - Auto: 100-12800, H: 25600, H: 32000, H1: 51200, H2: 102400,
Full HD / HD - Auto: 100-25600, H: 32000, H1: 51200, H2:102400 |
Built-In GPS | |
Geotag Information | Longitude, Latitude, Elevation, Coordinated Universal Time |
Positioning Modes | Mode 1: Camera continues to receive GPS signals at regular intervals when power is switched off | Mode 2: GPS is switched off when power is switched off |
Position Accuracy | Within approx. 30 m/98.4 ft (Based on good GPS satellite reception conditions on a clear day with no surrounding obstructions) |
Compatible Satellite Navigation Systems | GPS satellites (USA)
GLONASS satellites (Russia) Quasi-Zenith Satellite Michibiki (Japan) |
Log Files Format | NMEA Format. One log file per day based |
Log File Usage | Transfer log data to memory card and copy it to a computer
Use Map Utility to append the log file to the images |
Digital Compass | Not provided |
Other Features | |
Custom Functions | 17 Custom Functions with 46 settings |
Metadata Tag | User copyright information (can be set in camera)
Image rating (0-5 stars) IPTC data (registered with EOS Utility) Image transfer with caption (Caption registered with EOS Utility) |
LCD Panel / Illumination | Yes / Yes |
Water/ Dust resistance | Yes |
Voice Memo | Yes via Chargable update - Up to 30sec per image - 48Khz/16 Bit or 8Khz/8 Bit |
Playback Zoom | 1.5x - 10x in 15 steps |
Display Formats | Single image
Single image with information (2 levels ) Basic - Shooting information (shutter speed, aperture, ISO and Image quality) Detailed - Shooting information (shutter speed, aperture, ISO, metering Image, quality and file size), Lens information , Brightness and RGB histogram, White balance, Picture Style, Color space and noise reduction, Lens optical correction, GPS information 4 image index 9 image index 36 image index 100 image index Jump Display (1, 10 or 100 images, Date, Folder, Movies, Stills, Protected images, Rating) Movie edit RAW processing Rating |
Slide Show | Image selection: All images, by Date, by Folder, Movies, Stills, Protected images or Rating
Playback time: 1/2/3/5/10 or 20 seconds Repeat: On/Off |
Histogram | Brightness: Yes
RGB: Yes |
Highlight Alert | Yes |
Image Erase | Single image, Selected images, Folder, Card |
Image Erase Protection | Erase protection of Single image, Folder or Card |
Menu Languages | 25 Languages : English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean and Japanese |
Interface | |
Computer | SuperSpeed USB 3.0 |
Wifi | Wireless LAN (IEEE802.11b/g/n), (2.4 GHz only), with Dynamic NFC support11 Features supported - FTP/FTPS, EOS Utility, SmartPhone, Upload to Web , Wireless printing |
Other | HDMI mini out (Type C, HDMI-CEC compatible), External Microphone In / Line In (Stereo mini jack), Headphone socket (Stereo mini jack), N3-type terminal (remote control terminal) |
Direct Print | |
PictBridge | Yes (Via Wireless LAN only) |
Storage | |
Type-s | 1x CompactFlash Type I (UDMA 7 compatible) (Incompatible with Type II and Microdrive)
1x SD/SDHC/SDXC and UHS-I |
Supported Operating System | |
PC & Macintosh | Windows 7 SP1 (excl. Starter Edition), Windows 8.1 and Windows 10 | OS X v10.9-10.11 |
Software | |
Image Processing | Digital Photo Professional 4.5 or later (RAW Image Processing) |
Other | EOS Utility 3.5 or later (inc. Remote Capture ), Picture Style Editor, Map Utility, EOS Lens Registration Tool, EOS Web Service Registration Tool, Canon Camera connect app (iOS/ Android) |
Power Source | |
Battery Indicator | 6 levels + percentage |
Power Saving | Power turns off after 1, 2, 4, 8, 15 or 30mins |
Power Supply & Battery Chargers | Battery charger LC-E6E (supplied), Battery charger LC-E6, AC Adapter AC-E6N and DC Coupler DR-E6, AC Adapter Kit ACK-E6N/ACK-E6, Car Battery Charger CBC-E6 |
Accessories | |
Viewfinder | Eyecup Eg, Eg-series Dioptric Adjustment Lens with Rubber Frame Eg, Anti Fog Eyepiece Eg, Angle Finder C |
Wireless File Transmitter | Wireless File Transmitter WFT-E7B |
Flash | Canon Speedlites (90EX, 220EX, 270EX, 270EX II, 320EX, 380EX, 420EX, 430EX, 430EX II, 430EX III 550EX, 580EX, 580EX II, 600EX, 600EX-RT, 600EX-II-RT, Macro-Ring-Lite MR-14EX, Macro Ring Lite MR-14EX II, Macro Twin Lite MT-24EX, Speedlite Transmitter ST-E2, Speedlite Transmitter ST-E3-RT) |
Remote Controller/ Switch | Remote control with N3 type contact, Wireless Controller LC-5 and Speedlite 600EX-II-RT |
Other | BG-E20 battery grip, Hand Strap E2, Connect Station CS100 |


Jedes Detail zählt
Mit 30 Megapixeln halten Sie alle Details fest, selbst bei wenig Licht oder bei extremen Kontrastbedingungen.

Immer in Verbindung
Die Bilddateien der EOS 5D Mark IV beinhalten noch weitere Daten. GPS und IPTC Metadaten können in die Bilddateien eingebettet werden. Die Aufnahmen lassen sich bearbeiten, zuschneiden und per WLAN und NFC teilen.

Canon Foto Begleiter App
Mit personalisierten Inhalten, Herausforderungen und Inspirationen als Begleiter auf Ihrer Foto-Reise ist unsere Photo Companion App der perfekte Partner für jeden visuellen Geschichtenerzähler.

Konzipiert für Leistung
Der DIGIC 6+ Bildprozessor bietet eine hohe Leistung wie beispielsweise Reihenaufnahmen mit 7 Bildern pro Sekunde bzw. mit 4,3 B/s bei Fokusnachführung im Live View Modus.
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wij willen u op de hoogte brengen van de volgende belangrijke informatie:
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